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Partner Advanced Communications System


Partner ACS, it’s not only about communication, it’s about helping your business grow.

The Avaya PARTNER® Advanced Communications System (ACS) is designed to give you greater flexibility in call handling and to help you manage and operate your business with greater efficiency. Its easy-to-use features can help you make the most of your resources as well as provide superior customer service.


Advanced Technology

The “heart” of the PARTNER ACS is the processor module. Depending on your communications requirements, the PARTNER ACS processor module can stand-alone or be used with other modules for additional line and station capacity and/or voice messaging. The fully digital/hybrid design allows the PARTNER ACS to be used with a PARTNER telephone or any industry standard single line device. With configurations as small as three lines and eight stations to as large as thirty-one lines or forty eight stations, the PARTNER ACS is the perfect fit for all small to medium size businesses.

Legendary Reliability and Low Cost of Ownership

With PARTNER’s legendary reliability it’s no wonder that there are so many PARTNER systems over 10 years old still in use. The PARTNER is a truly “install it and forget it” system. No IT person is needed to maintain it, no PC based equipment, no software licenses and constant upgrades, no periodic rebooting. In short, no recurring costs or maintainance.

Superior Voice Quality

PARTNER delivers the clear and consistant voice quality that is a serious problem with some other systems today.

The Ability to Grow as Your Needs Change

Since the PARTNER ACS is modular, the system can be upgraded and expanded as your needs change and your business requires additional capabilities. When you invest in the PARTNER ACS, you only pay for what you need today, with the ability to expand and upgrade in the future.

A Variety of Telephones to Fit Any Requirement

The PARTNER ACS offers a selection of three contemporary styled and ergonomically designed telephones, all with features including intercom, hold and transfer buttons, programmable feature/line buttons and a built in speakerphone with “hands free answer on intercom” function.

The PARTNER backlit tiltable display displays the date, time, the number you are dialing, the length of your call, the extension or name of the co-worker calling you and caller ID information. The adjustable display is easy to read, especially in dim light, and can be tilted to fit the user’s comfort.

The two- line by 24-character display is available in a choice of languages- English, French and Spanish.. PARTNER phones are available in six button, eighteen button and thirty-four button versions all with displays. There is also a forty eight button Call Assistant, for use with the thirty- four button display phone, to provide a full featured attendant console.

All phones are available in either black or white.


Message/Music On Hold



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Music On Hold

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